Refund policy

We want you to love your purchase! If there’s an issue with your order, please review the policy below and reach out — we're happy to help.

Returns & Exchanges
Due to the nature of our products (small parts and craft supplies), all sales are final. We do not accept returns or exchanges unless your item arrives damaged or there was an error in your order.

Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 3 days of delivery at goodmedicinebeading.com with the following:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

We’ll do our best to resolve the issue with a replacement or refund, depending on the situation.

Cancellations
Orders may be canceled within 2 hours of purchase. After that, we begin processing and may not be able to cancel.

Refunds 
If a refund is approved, it will be processed back to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer.

Non-Returnable Items
We cannot accept returns on the following:

• Sale or clearance items

• Custom or made-to-order products

• Bead mixes or bulk bead packages once opened

Questions?
If you have any questions about your order or our policy, contact us at goodmedicinebeading.com